FAQ invoice lines

Billing / Administration

In this article we will explain some of the frequently asked invoice lines

 


Overview


There are many abbreviations in our invoice items that you may not be able to assign directly. Here we have a brief overview of common abbreviations in the items. For detailed explanations, simply follow the further article.

INST = One-off costs

SUB = Monthly costs

MRS-PN_POOL = Call tracking number/pool

MRS-TN = Call tracking number/pool

ADWWEBTR = script-based playout in a call tracking number/pool

REPORTING = configured push configuration/integration

MAIN-CONTRACT = account-based costs

STARTER = Identification of Starter tariff

ADVANCED = Advanced tariff

HU = Heavy User Tariff

CT-IB = Connection charges for incoming calls

CT-OB = Connection charges outgoing calls/forwardings

CONVTR = Additional module Conversion Tracking

API = Additional module API



The 3 cost categories


We divide our billing costs into 3 categories:

1. variable costs (connection charges).

Some costs depend on the use of the telephone numbers or on the call volume. These are the connection charges that arise per call and transfer. The amount here stands for the started minutes. The positions usually start with "CT".

2. one-off costs (set-up fees)

One-off charges are incurred per booked function, but also for special orders or similar. All one-off costs start with "INST".

3. monthly costs (basic fees)

As a rule, each function booked with us has a monthly basic charge. The monthly basic charges have the period for which they are incurred in brackets after the item description. This period influences the amount. All monthly charges start with "SUB".



Examples of invoice items

There is a lot of information in an invoice item, which can also vary depending on the contract tariff or setup. Please understand that we cannot list all existing positions. We use a few examples from the Starter tariff here.


 

Contract and additional modules:


INST-MRS-MAIN-CONTRACT-STARTER

= one-off set-up fees for the account



SUB-MRS-MAIN-CONTRACT-STARTER

= monthly basic fees for the account



INST-MRS-CONVTR-1-STARTER (4971196589120)

= one-off set-up fees of the "Conversion Tracking" module. Activated in the pool of 1 4971196589120.



SUB-MRS-CONVTR-1-STARTER (4971196589120) Zeitraum von 01.01.2022 bis 31.01.2022

= monthly costs of the module "Conversion Tracking". Activated in the pool of 1 4971196589120.



INST-MRS-API-STARTER

= one-off set-up fees of the API module



SUB-MRS-API-STARTER

= monthly costs of the API module



Number pools:


INST-MRS-PN_POOL-10-49-FN-STARTER (123456-4971196589120)

= One-time set-up fee for a pool of 10 in the country with the country code 49. The associated Subscriber ID is "123456" and the start number is "4971196589120".



SUB-MRS-PN_POOL-10-49-FN-STARTER (123456-4971196589120) Zeitraum von 01.01.2022 bis 31.01.2022

= monthly basic fees for a pool of 10 in the country with the country code 49. The associated subscriber ID is "123456" and the start number is "4971196589120".



INST-MRS-PN_POOL-10-49-FN-STARTER (BASED ON PORTABLE NUMBERS FROM 4971196589120-4971196589129)

= One-off set-up fees for a pool of 10 in the country with the country code 49. The pool uses the numbers from 4971196589120 to 4971196589129.



SUB-MRS-PN_POOL-10-49-FN-STARTER (BASED ON PORTABLE NUMBERS FROM 4971196589120-4971196589129) Period from 01.01.2022 to 31.01.2022

= monthly basic fees for a pool of 10 in the country with the country code 49. The pool uses the numbers from 4971196589120 to 4971196589129.



INST-MRS-TN-49-FN-STARTER (123456-4971196589120) Period from 01.01.2022 to 31.01.2022 = One-time set-up fee for a pool of 1 in the country with the country code 49. The associated Subscriber ID is "123456" and the start number is "4971196589120".



SUB-MRS-TN-49-FN-STARTER (123456-4971196589120) Period from 01.01.2022 to 31.01.2022

= monthly basic charges for a pool of 1 in the country with the country code 49. The associated subscriber ID is "123456" and the start number is "4971196589120".



Script-based costs:


Some positions have a different price depending on the pool in which they are used. The costs thus depend on the pool size. The following positions are for the script-based playout of numbers and are due for each pool in which it is activated:



INST-MRS-ADWWEBTR-1-STARTER (4971196589120)

= One-time setup fees of an S&R configuration for script-based playout in the 1 number pool 4971196589120



INST-MRS-ADWWEBTR-10-STARTER (4971196589120)

= One-time setup fees of an S&R configuration for script-based playout in the 10 number pool 4971196589120



SUB-MRS-ADWWEBTR-1-STARTER (4971196589120) Period from 01.01.2022 to 31.01.2022

= Monthly basic charges of an S&R configuration for script-based playout in the 1 call number pool 4971196589120



SUB-MRS-ADWWEBTR-10-STARTER (4971196589120) Period from 01.01.2022 to 31.01.2022

= Monthly basic charges of an S&R configuration for script-based playout in the 10 call number pool 4971196589120



Integrations


INST-REPORTING-StandardPush-123132-STARTER

= One-time setup fees of a standard integration. The ID of the push configuration is 123132



SUB-REPORTING-StandardPush-123132-STARTER Period from 01.01.2022 to 31.01.2022

= Monthly basic charges of a standard integration. The ID of the push configuration is 123132



INST-REPORTING-CustomPush-123132-STARTER

= One-time setup fees of a custom integration. The ID of the push configuration is 123132



SUB-REPORTING-CustomPush-123132-STARTER Period from 01.01.2022 to 31.01.2022
= Monthly basic fees of a custom integration. The ID of the push configuration is 123132


Connection charges


The connection charges are costs that are collected depending on the call volume. On our invoice, the amounts were added together. For a list of the costs per individual call, we recommend the report "EVN" under Partner ID in the Control Panel. The amount stated on the invoice is the number of minutes started.



CT-IB

= Inbound charge (incoming call minute)

CT-OB

= Outbound charge (outgoing call minute)


Each invoice line will be dependent on your tariff.



General invoice lines


  • Base fee
    • Setup fee: INST-MRS-MAIN-CONTRACT-{Tariff}
    • monthly fee: SUB-MRS-MAIN-CONTRACT-{Tariff}


  • API
    • Setup fee: INST-MRS-API-{Tariff}
    • monthly fee: SUB-MRS-API-{Tariff}


  • Javascript usage
    • OT-MISC Javascript Request Count


Pool Invoice lines


  • Pool of 1
    • Setup fee: INST-MRS-TN-{CountryCode}-FN-{Tariff}
    • monthly fee: SUB-MRS-TN-{CountryCode}-FN-{Tariff}


  • Pool of 10
    • Setup fee: INST-MRS-PN_POOL-10-{CountryCode}-FN-{Tariff}
    • monthly fee: SUB-MRS-PN_POOL-10-{CountryCode}-FN-{Tariff}


  • Pool of 100
    • Setup fee: INST-MRS-PN_POOL-100-{CountryCode}-FN-{Tariff}
    • monthly fee: SUB-MRS-PN_POOL-100-{CountryCode}-FN-{Tariff}


  • Pool of 1000
    • Setup fee: INST-MRS-PN_POOL-1000-{CountryCode}-FN-{Tariff}
    • monthly fee: SUB-MRS-PN_POOL-1000-{CountryCode}-FN-{Tariff}


Integrations


  • Standard Integrations
    • Setup fee: INST-REPORTING-StandardPush-{PushId}-{Tariff}
    • monthly fee: SUB-REPORTING-StandardPush-{PushId}-{Tariff}


  • Custom Push
    • Setup fee: INST-REPORTING-CustomPush-{PushId}-{Tariff}
    • monthly fee: SUB-REPORTING-CustomPush-{PushId}-{Tariff}



Connection fees


All connection fee lines start with CT-IB or CT-OB.

CT-IB => Inbound connection fee

CT-OB => Outbound connection fee