1. What cookies does matelso set and what is their lifetime?

mat_tel

(!) Is ALWAYS set

• Saves the customer’s user ID in a cookie. This determines which telephone number(s) the customer is shown.
• The cookie is set if the customer does not yet have a mat_tel cookie in the domain.
• The user ID is a ‘GUID’ version 4.

mat_ep

(!) Is set if the Channel Selector is being used

• Contains the customer’s initial entry point (entry point “location” and “referrer”).
• This cookie is set if the customer visits the website.

mat_seg

(!) Is set if the Pool Selector is being used

• Saves the latest Pool Selector value (Subdirectory/GET Parameters/...)

All values are unencrypted when saved in the cookie

What is the lifetime of the cookies set by matelso?

• mat_tel
• • This is set for 712 days (2 years).
• mat_ep
• • Can be set to values from 0 to 365 days in the Control Panel. Default value is 30 days
• mat_seg
• • Can be set to values from 0 to 365 days in the Control Panel. Default value is 30 days

2. How can the cookies be blocked?

​ ​ ​ ​ Mit Inkrafttreten der DSGVO (GDPR) ergeben sich ohnehin neue Anforderungen im Hinblick auf Ausführung von Cookies auf Webseiten. Viele Betreiber unterteilen Ihre Cookies in Kategorien, denen die Webseiten Besucher auf Wunsch zustimmen oder wiedersprechen können. Als Tool zur Konfiguration finden sich z.B. „Cookie Control 8“, „Cookiebot“ oder „​“.

3. How does matelso handle DNT (do not track) requests from a customer?

matelso uses DNT configurations that users can activate in the browser. If a user sets the DNT header via their browser configuration, matelso does not collect any web data about the user.