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DTSTART:20001029T030000
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DTSTART:20000326T020000
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BEGIN:VEVENT
UID:20260515T172318Z - 78940@eupp272
DTSTART;TZID=Europe/Berlin:20231218T090000
DTEND;TZID=Europe/Berlin:20231218T110000
CREATED:20260515T172318Z
DESCRIPTION:<a href="https://customerportal.matelso.com/event/sam-processes
 -expert-english-110/register">SAM Processes Expert - English</a>\nSAM Proz
 esse Expert - English In this course we will take a look at the process be
 hind the Business Review project\, as well as the process for Inbound Lead
  Management. The focus will be on the definitions of the different phases\
 , how to enter the information correctly\, and how to use Odoo as a tool f
 or proactive customer and lead management. Topics covered include: What ar
 e the phases in the business review project and what do they mean in detai
 l?How to create and track sub-tasks that arise as calls to action during a
  business review. How to use the chatter for all other to-do's that are no
 t related to the defined call-to-actions.What are inbound leads and what a
 re the key sources?Definitions of the lead management process from lead to
  customer with associated phases. How to manage inbound leads in Odoo and 
 convert them into opportunities.How to use Odoo to manage leads and opport
 unities. Afterwards learning success control Participants This is a mandat
 ory course for all SAM team members. Trainer Kristen Weber Note Please bri
 ng your laptop to this event.
DTSTAMP:20260515T172318Z
SUMMARY:SAM Processes Expert - English
X-ALT-DESC;FMTTYPE=text/html:<a href="https://customerportal.matelso.com/ev
 ent/sam-processes-expert-english-110/register">SAM Processes Expert - Engl
 ish</a>\nSAM Prozesse Expert - English In this course we will take a look 
 at the process behind the Business Review project\, as well as the process
  for Inbound Lead Management. The focus will be on the definitions of the 
 different phases\, how to enter the information correctly\, and how to use
  Odoo as a tool for proactive customer and lead management. Topics covered
  include: What are the phases in the business review project and what do t
 hey mean in detail?How to create and track sub-tasks that arise as calls t
 o action during a business review. How to use the chatter for all other to
 -do's that are not related to the defined call-to-actions.What are inbound
  leads and what are the key sources?Definitions of the lead management pro
 cess from lead to customer with associated phases. How to manage inbound l
 eads in Odoo and convert them into opportunities.How to use Odoo to manage
  leads and opportunities. Afterwards learning success control Participants
  This is a mandatory course for all SAM team members. Trainer Kristen Webe
 r Note Please bring your laptop to this event.
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